Frequently Asked Questions

Yes, we're located in the Green Lake neighborhood at the following address:

7216 Woodlawn Ave NE
Seattle, WA 98115

• Sunday: Closed
• Monday: Closed
• Tuesday: Closed
• Wednesday: 2-8 PM
• Thursday: 2-8 PM
• Friday: 2-9 PM
• Saturday: 2-9 PM

Online ordering is available at all times. Choose curbside pickup, local delivery, or ground shipping for processing on the next business day during shop hours.

Please call (206) 913-2122 for assistance.

Yes, please view our event page here.

Daily wine tastings are available Wed-Sun during bar/shop hours. Please view our menu here.

Environmental responsibility is such an important part of our mission to support the natural wine community, so we felt it appropriate to partner with '1% for the Planet' in solidarity with their alliance of businesses that are financially committed to creating a healthy planet.

Currently an unregulated term, we welcome further conversation regarding natural wine criteria not addressed below and may consider exceptions or even revision to our definition upon review of new information.

Agriculture
• Preferably polyculture (monoculture permitted)
• Organic, biodynamic, or regenerative farming
• Preferably no irrigation (conservative usage permitted)
• Hand harvested

Production
• Neutral fermentation/storage vessels (new oak permitted if imperceptible)
• Fermentation via indigenous/native yeast
• Preferably no temperature control (cooling permitted)
• Preferably no additions (S02 permitted at/under 75 ppm)
• Preferably no subtractions (filtration permitted up to 3 microns)

Pertaining to Sparkling wines:
• No forced carbonation
• No commercial yeast/nutrients/sugar for tirage in second fermentation of traditional method production (grape must/pied de cuve permitted)
• No sugar in post-disgorgement dosage/liqueur d’expedition (grape must permitted)

Please email partnerships@raevino.com or send us a message on Instagram or Facebook.

Members will enjoy the following:

• Time savings through our curated, recurring quarterly selections.

• Exposure to new producers, varietals, and regions.

• Priority access to new wine releases.

• 10-15% discount on all purchases

• 1% sales donation to charity

Members will receive their chosen quantity of wine every three months.

'Adventures in Nattyland' wine club members will enjoy customizable, quarterly selections that may include white, orange, rosé, red, and/or sparkling wines sourced from any and all producers, regions, grape varietals, or vintages. Additional wines beyond our initial selections may also be added by members during the week prior to processing.

'Fearless Females' wine club members will enjoy the same structure, with producer selections comprised entirely of female winemakers.

• Qtr-case quantity: Members will receive 1 bottle of 3 different wines (3 total) every 3 months.

• Half-case quantity: Members will receive 1 bottle of 6 different wines (6 total) every 3 months.

• Full-case quantity: Members will receive 2 bottles of 6 different wines (12 total) every 3 months.

Please follow the instructions below or contact support@raevino.com for assistance.

1) Click here to log into your account (also accessible under our homepage menu or on our wine club page).

2) After logging in, navigate to the 'Memberships Details' section on the bottom left side of the page, click on the 'My Wine Club Memberships' button.

3) Click the 'Add or Edit Wine Options' button on the bottom left side of the page to update the quantity or type of wine.

Please follow the instructions below or contact support@raevino.com for assistance.

1) Click here to log into your account (also accessible under our homepage menu or on our wine club page).

2) After logging in, navigate to the 'Memberships Details' section on the bottom left side of the page, click on the 'My Wine Club Memberships' button.

3) Click the pencil icon to the right of the 'Billing and Payments' section on the bottom right side of the page to change your membership billing address or credit card information.

Members will receive an email one week prior to processing that includes details of our quarterly selections.

Yes, provided inventory remains. 

Please browse our Shop page, and note that wine club members receive a 10-15% discount (depending on club level) on all purchases.

Yes. Currently, you must email support@raevino.com for assistance, though we hope to allow members to place/remove a hold or cancel a wine club membership themselves in the near future. 

Yes, we're located in the Green Lake neighborhood at the following address:

7216 Woodlawn Ave NE 
Seattle, WA 98115 

In observance of COVID-19 health and safety protocol, masks must be worn at all times during in-store access.

Yes, see details below:

• Cost: Free

• Availability: Tue-Sun during store hours, date/time chosen in cart prior to checkout.

• Location: 321 NE 72nd Street, Seattle, WA 98115.

• Instruction: Call (206) 913-2122 upon arrival and our staff will bring order items to your vehicle location.

At this time, there is no means for you to manually cancel your order, so please email support@raevino.com as soon as possible to initiate processing of your cancellation and refund prior to fulfillment.

Please email support@raevino.com to coordinate the return, upon eventual receipt of the item(s) we'll process your refund.

Sales tax rates are based on your shipping address.

For wine and accessory purchases, your credit card is charged immediately upon completion of the transaction.

For wine club orders, your credit card is charged when we process quarterly shipments during the first week of January, April, July, & October.

Yes, see details below:

• Cost: Free for orders $75+ ($10 otherwise).

• Availability: Daily from 12-7 PM, date/time chosen in cart prior to checkout.

• Location(s): 98101, 98102, 98103, 98104, 98105, 98107, 98109, 98112, 98115, 98117, 98119, 98121, 98122, 98125, 98133, 98154, 98155, 98164, 98174, 98177, 98195, 98199.

We currently offer ground shipping within Washington state.

We charge a $20 flat rate for all ground shipment, regardless of the destination address or quantity.

Please email support@raevino.com for a confirmation of options/rates.

Yes, we encourage shipping to business addresses to ensure wine receipt by an adult 21 years of age or older.

We strive to ship orders within 24 hours of order processing.

Yes. Be it for weather concerns or a potential conflict with receipt of your scheduled delivery, we're happy to hold your order. Please email support@raevino.com to communicate your preferences.

Local delivery orders enjoy same-day fulfillment in accordance with the date and time-slot selected in cart prior to checkout.

Orders outside of our designated local-delivery zip codes will arrive via ground shipping in 3-10 days business days (depending on location).

After your initial order confirmation email, you will receive an eventual followup email with a tracking number for your shipment.

Packages containing wine must be verified as received by an adult 21 years of age or older, be it you or someone on your behalf.  Note that UPS will attempt delivery three times in total, but if you anticipate a conflict of schedule, please email support@raevino.com for assistance.